Meditrust Social Help

Use your Meditrust email address and password on the Social sign-in page. If the form has expired, reload that page and try again.

Open “Google profile”, connect the Google account that can manage your business, then choose the available account and profile. Check access to posts afterwards.

Check the Google account and selected profile under “Google profile”. Check access to posts again and follow the displayed message. A Google connection does not guarantee that posts are available for that profile.

From the calendar, choose “New post”, write your message and check the preview. Choose immediate publishing or a future date, then confirm. Check its status under “Posts” afterwards.

Sign in to Social, then open “AI Connector”. The guide explains the steps for your assistant. Authorize its connection to Meditrust and choose the Google Business Profile to manage. You can then ask it to prepare your posts and review replies; you approve before anything is scheduled or sent.

In ChatGPT, open “Plugins”, then the “…” menu for Meditrust Social. Choose “Manage”, then “Refresh tools”. Next, open a new conversation, select Meditrust Social and ask it to list your accounts and their Google Business Profiles. Refreshing does not require revoking your connection. If it fails or the tools remain unavailable, contact support with the displayed message.

Yes, add an image in the post form. Follow the displayed instructions for format, file size and dimensions. If the image is rejected, choose a file that meets those requirements and try again.

Open “Posts” to view items available on the selected Google profile, including posts created elsewhere. Use the filters; if the list is incomplete, load more before concluding that a post is missing.

Check the posts list and your Google profile before trying again. An uncertain result confirms neither publication nor failure; an immediate retry may create a duplicate.

In Social, open the account menu and choose “Subscription” to view its status and available actions. If access is suspended, check the displayed information and try again later when confirmation is pending.