Manage the E-Reputation of All Your Locations

As a decision-maker in a network or franchise, you understand the significance of a robust reputation for every location. MediTrust is your partner in ensuring a flawless image across your network.

Why is MediTrust the Perfect Choice for Networks and Franchisees?

Centralized Management

Monitor and manage the e-reputation of all your locations from a single platform.

Comparative Analysis

Compare the performance of each location and identify areas for improvement.

Uniform Responses

Ensure consistent responses to customer reviews, regardless of the location.

Training and Support

We train your teams for optimal use of our platform and are available for any support you need.

The Numbers Don't Lie, and They Love MediTrust!

99% Satisfaction

Unquestionable proof of our platform's effectiveness—99% of reviews collected by MediTrust are positive.

18 to 33% Response Rate

Our questionnaires don't go unnoticed. With a response rate of up to 33%, we capture your customers' opinions meaningfully.

100% Improvement on Google

Every single one of our clients sees an improvement in their Google rating after just one month of using our service.

Key Features for Networks and Franchisees

Large-Scale Review Collection

  • 🎯 Questionnaires Personnalisés : Send personalized surveys to your customers for each location.
  • 📈 Score-Based Actions: Based on the responses, choose the action that will yield the best outcome..

Exemples :

  • 🌟 Happy Customers to Google & Facebook: Redirect your happiest customers to platforms like Google and Facebook to boost your visibility.
  • 😕 Understand Unhappy Customers: Got a dissatisfied customer? No worries, send them another questionnaire to dig deeper and understand what went wrong.
  • 😐Thank Yous for Neutral Reviews: Guide neutral customers to a thank-you page for their participation.

Analyzing Reviews​

  • 📈 We Keep an Eye on the Metrics: Track trends and know exactly where you excel and where you can do even better.
  • 🛠️ Fine-Tuning the Details: Spot the little things that can make a big difference in your service.
  • 🚨  Stay in the Loop: New review? You’ll be the first to know with our real-time alerts.

Responding to Reviews​

  • 🤝 Collaborative Review Management: Whether you want to handle responses yourself or let us take care of it, we’re here to help you establish the best response strategy.
  • 📝 Personalized Responses: For each review received, MediTrust offers you tailored response suggestions.
  • ⚖️ Handling Illicit Reviews: We assist you in identifying and removing fake reviews to maintain your online reputation’s integrity.

Share Your Best Reviews on Social Media​

  • 🚀 Make Some Noise: Got a fantastic review? Click on it, and voila, we’ll generate a beautiful image or story to shout it from the rooftops.
  • 📸 One Click, and Presto: No need to be a design pro; we handle everything to make your reviews shine on social media.

Client Testimonials

Thanks to MediTrust, we've been able to enhance our online image for all our locations. The platform is intuitive, and the support is always available.
Deborah S.
Director of a restaurant chain

Frequently Asked Questions

MediTrust uses a centralized platform that allows for the management of multiple locations under a single dashboard. This provides an overview while also offering the ability to focus on a specific location. Our tools are designed to efficiently handle the needs of large networks, ensuring optimal monitoring and management of each location.
Absolutely! MediTrust recognizes that each location might have its own managers. Our system allows for the assignment of specific access rights, ensuring that each manager only accesses information relevant to their location while maintaining confidentiality and security.
MediTrust offers response templates and guidelines that can be customized for each network. This ensures that while each response can be tailored to a specific review, it remains in line with the network’s tone and brand. Additionally, our training and resources are available to assist managers in responding appropriately and consistently.
Besides providing tools to manage and respond to reviews, MediTrust offers analytics and reports highlighting areas for improvement. These insights enable networks to take proactive measures to ensure each location upholds the brand’s quality standards.
MediTrust is equipped to handle cultural and linguistic nuances. Our platform supports multiple languages, and our response templates can be adjusted to reflect the cultural specifics of each region. This ensures each location communicates appropriately with its local clientele.

Let MediTrust Handle Your E-Reputation, Focus on Your Business

With MediTrust, positive review collection is automated. You continue to deliver excellent service, and we ensure the world knows about it.

Don’t let a single location tarnish the reputation of your network or franchise. With MediTrust, ensure every location shines online.

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