Manage the E-Reputation of All Your Locations
As a decision-maker in a network or franchise, you understand the significance of a robust reputation for every location. MediTrust is your partner in ensuring a flawless image across your network.
Why is MediTrust the Perfect Choice for Networks and Franchisees?
Monitor and manage the e-reputation of all your locations from a single platform.
Compare the performance of each location and identify areas for improvement.
Ensure consistent responses to customer reviews, regardless of the location.
Training and Support
We train your teams for optimal use of our platform and are available for any support you need.
The Numbers Don't Lie, and They Love MediTrust!
Key Features for Networks and Franchisees
Large-Scale Review Collection
- 🎯 Questionnaires Personnalisés : Send personalized surveys to your customers for each location.
- 📈 Score-Based Actions: Based on the responses, choose the action that will yield the best outcome..
- 🌟 Happy Customers to Google & Facebook: Redirect your happiest customers to platforms like Google and Facebook to boost your visibility.
- 😕 Understand Unhappy Customers: Got a dissatisfied customer? No worries, send them another questionnaire to dig deeper and understand what went wrong.
- 😐Thank Yous for Neutral Reviews: Guide neutral customers to a thank-you page for their participation.
- 📈 We Keep an Eye on the Metrics: Track trends and know exactly where you excel and where you can do even better.
- 🛠️ Fine-Tuning the Details: Spot the little things that can make a big difference in your service.
- 🚨 Stay in the Loop: New review? You’ll be the first to know with our real-time alerts.
Responding to Reviews
- 🤝 Collaborative Review Management: Whether you want to handle responses yourself or let us take care of it, we’re here to help you establish the best response strategy.
- 📝 Personalized Responses: For each review received, MediTrust offers you tailored response suggestions.
- ⚖️ Handling Illicit Reviews: We assist you in identifying and removing fake reviews to maintain your online reputation’s integrity.
Share Your Best Reviews on Social Media
- 🚀 Make Some Noise: Got a fantastic review? Click on it, and voila, we’ll generate a beautiful image or story to shout it from the rooftops.
- 📸 One Click, and Presto: No need to be a design pro; we handle everything to make your reviews shine on social media.
Frequently Asked Questions
Let MediTrust Handle Your E-Reputation, Focus on Your Business
With MediTrust, positive review collection is automated. You continue to deliver excellent service, and we ensure the world knows about it.
Don’t let a single location tarnish the reputation of your network or franchise. With MediTrust, ensure every location shines online.